Hello, welcome to eBay – my name is Camille. Please allow me a few moments to review your details.

i RETURN ITEM FOR REFUND. ADDRESS ON LABLE FROM EBAY WENT TO VACANT LOT. ITEM BEING RETURNED. SO HONOR YOUR GARANTEE AND REFUND MY 606 BUCK.

Hi, Thomas. I hope you're doing well.

I see you opened this account 11 years ago, thank you for your loyalty.

tHE fact this is not covered in your way to speak to a human iis awful

We appreciate you getting in touch with this matter. Good thing that you contacted us today; I'll be more happy to further assist you.

is this for Gaming PC RGB Desktop Computer?

the fact I spent 20 minute trying to find the button at the botton of endless useless crap says I am not happy and yes as I already told the artificial retard living in your servers it is about the PC

I can sense the frustration in you, Thomas. I cannot blame you for feeling that way and I hope that I could make things right for you within this chat

Please bear with me as  have to confirm things with you on my end.

As far as I am concerned the item was delievered per ebay instructions and a refund is due, The item delivered to me was a stripped down computer case.

The cost of shipping is close to the value of a computper case.

And within ebay the case is closed..

I am a retired systems analyst. The logic of ebay AI is dumber than a bag of hammers that reflects the intelligence of the humans who probgam it.

I just want to make sure if you're still connected with me?

I never took case out of box, sent pics showing insides

Great! Thanks for responding.

chat with seller, he is fool or crook playing dumb.

I understand that you are concerned of your refund and we apologize for having you received a not as described item. I am glad that you were able to activate your eBay money back protection, and we guarantee you a hundred percent coverage for this request.

what about the box being returned to me.

I have confirmed that there was an attempt of delivery yesterday to your seller address however the seller address has an issue and this is out of your control. In order for us to resolve the issue we need the case to be on hold for 5 days for further investigation for your refund

Please be advised that we will send you an update in your eBay messages in the following days and if no update will be sent please check back with eBay on July 19th for follow up

And how do I contact ebay?

You may follow these steps to get a call back or chat with us: 1. On our Help and Contact Page, scroll down until you see "Contact Us". 2. Click on it then select "Returns and Refunds". 3. Choose a topic that is close to your concern. 4. Go to "Chat with our automated system" then the eBay Bot will ask you if you wish to "Chat with us or Have us call you". 5. Reply to the Bot "Have us call you".

My dear you have never done a return as those help pages are circular garbage.

Is there anything else I can assist you with, Thomas?

In that ebay is to stupid to provide call back number and caller id. I never get call backs.

I'm sorry if that happens, possible that our phone supports are currently unavailable the reason why you were directed to us -chat support.

I am a systems analyst, I under how all the info transaction work

As an expert I believe that I am capable to provide proper resolution on your concern through this chat.

I hope that you could bear with us as we are having a crisis with our support personnels at this time .

When I sold on ebay, I leared ebay is Evill Being After You. It has only gotten eviler :)

In the begining we could get phone numbers or seller or buyer in transaction. Bogus seller have had a phone number.

We cannot blame you for feeling that way towards eBay and our priority is to always provide perfect and better assistance with our members.

Had I spoken with the seller fool or fraud before the transaction, I would not had bought the item.

Not to worry these information and complaints will be forwarded to our management and we will do our best to improve our services for you.

Rest assured that we have HUNDRED PERCENT COVERAGE FOR YOUR REFUND and we need some time to investigate further on your claim for best resolution.

They are all afraid of losing sales. will do nothing. Stupid does as stupid is.

I believe I have provided all of the needed information on your concern, I will now close our chat for us to further assist other members who needs help as well. Please do take care and have a great day ahead, Thomas

Thank you for using eBay Live Chat! I will close our chat now.

good bye.

Chat ended by 3dtoms